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Privacy Policy

Forum Events Ltd PRIVACY STATEMENT

About Us
This policy is issued by FORUM EVENTS LTD, 71 Mead Lane, Hertford, Hertfordshire, SG13 7AX

Our Commitment to Protecting Your Information
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where we may request personal information from you.

This privacy policy only covers this website. We are not responsible for the data policies or procedures or content of other linked websites. We recommend that you check the privacy and security policies of each website you visit.

The Information We Collect
This notice applies to all personal information collected or submitted via our website. On some pages, you may be able to book events, make requests, and register to receive further information. The types of personal information collected at these pages are:

Name, Address, Email Address, Phone Number, Company Information

We also collect payment information when booking a conference or training day.

On some pages, you can submit information about other people. For example, if you book an event online and want it sent directly to the attendee, you will need to submit the attendees address. In this circumstance, the types of personal information collected are:

Name, Address, Email Address, Phone Number, Company Information

We also occasionally record calls for monitoring and quality purposes.

The Way We Use Information
We use the information you provide about yourself when booking onto an event only to complete that instruction and ensure that we maintain high levels of customer service to you. From time to time we may use this information for marketing of our events and from time to time share this information with relevant 3rd parties. Please contact us immediately if you rather we didn’t.

On rare occasions it may be necessary for us to communicate with you for administrative or operational reasons relating to the services we have provided to you.

We use the information you provide about someone else when booking onto an event to confirm the booking, from time to time we may share this information with outside parties who may have relevance to your organisation. If you would like to opt out from this then please let us know.

We use return email addresses to answer the email we receive. Such addresses may be used for the purpose of sending further relevant information to you regarding our events, it may also be shared with outside parties. If you would like to opt out from this then please let us know.

Please click here to receive further updates on our portfolio of events.

We use anonymised and aggregate information to better design our website and to share with partners. For example, we may tell a partner that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our booking forms or to request further information, but we would not disclose anything that could be used to identify those individuals.

Finally, we may use or share the personal information provided to us online in ways related to those described above but will always provide you with the opportunity to opt-out or otherwise request to stop such related or unrelated uses.

Our Commitment to Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Access to the information which you have provided will be limited to authorised employees as required for the purposes identified above as well as IT security and maintenance.

Any personal information you provide may be used to verify your identity and assist us in preventing or detecting fraud. As part of these checks your information may be disclosed to credit reference agencies, who may keep a record of that information.

How You Can Access or Correct Your Information
You can withdraw your consent to processing or access all your personal information that we collect online and maintain by writing to The Data Protection Officer, 71 Mead Lane, Hertford, Hertfordshire SG13 7AX. We use this procedure to better safeguard your information. If you are requesting copies of data a fee of £10 may be payable.
You can correct factual errors in your personal information that we hold by sending us a request that credibly shows that there is an error in our records.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us
Should you have other questions or concerns about these privacy policies, please email info@forumevents.co.uk.